Privacy Policy

This privacy policy covers the use of website, any other sites operated under the name "Dawakosh" or any mobile app or any other service,  collectively referred as “Dawakosh”, by you  (“You”, “Your”, or “Yours” collectively called as “Users”)

This Policy describes the types of information that ("Dawakosh", “We", "Us" or "Our" collectively called as “Dawakosh”) gathers from users, use of such information and how to contact us regarding privacy  policy and information.


As described in the Terms of Use, person must be of 18 years or above to access Dawakosh. The site is not intended for person under the age of 18, and Dawakosh does not knowingly collect or use personally identifiable information from user under the age of 18. If we discover personal data from a user under the age of 18, we will eliminate such data and close account of such user. By using Dawakosh, you agree to be above 18 years and to provide us with accurate information concerning your age or identity, if we request it


Before using Dawakosh or providing us information, please read this entire Policy carefully. When you access or use Dawakosh by providing information, all Users fully understand and consent to the collection, use and processing of such information by Dawakosh or third parties as set forth herein. If you do not agree to the terms of this policy, you are not authorized to use Dawakosh.

You also may give us permission to access your information in other services by registering using Face book or Google or any other services, which allows us to obtain information from those accounts.

Maintaining your trust is our top priority and we strictly following principles to protect your privacy. We protect your personal information and will only provide it to third parties with your consent, where it is necessary to carry out your instructions, as reasonably necessary in order to provide our features, functionality or services, when it is required by law or other legal process and/or as necessary to enforce our Terms of use or to protect the rights, property, or safety of Dawakosh, our Members and visitors, and the public.

We have implemented appropriate security safeguards designed to protect your information.

We Collect information

At the time of Registration

You must provide us with a valid email address or mobile number or both or registering by using third party services Face book or Google or others, a password, Full name and agree to our Terms of use and Privacy Policy, which governs how we treat your information

After Registration
Dawakosh collects personally identifiable information from registered users at several different points, including, without limitation, when users provide it to us by contacting us through email or submitting information through any forms, interactive features or services available on Dawakosh.

Personally identifiable information may include, but is not limited to, your name, mailing address, mobile number, telephone number, email address or any other information that might reasonably be used to identify you individually. When other information is directly associated with personally identifiable information, this other information becomes personally identifiable information for purposes of this policy. We collect this personally identifiable information when you, at any point, manually enter it into any online form available on Dawakosh or voluntarily submit it to us in another manner. We may also store your personally identifiable information in our systems for use in other ways as described in this Policy.

In order for you to take full advantage of Dawakosh you may be asked to voluntarily provide your personally identifiable information to us. You may choose not to provide us with your personally identifiable information by simply not entering it on Dawakosh or not otherwise providing it to us. While You still will have access to Dawakosh even if you do not provide us with your personally identifiable information, You should understand that you will not be able to use certain services or features available through Dawakosh that require you to enter your personally identifiable information in order to function.

If you do not agree to our uses of your personally identifiable information as described in this policy, you are not required to provide that information to us but certain services will be unavailable.


Profile Information

After creating an account, you may choose to provide additional information like financial information such as bank accounts, credit and debit card details or other payment instrument details (We don’t store or collect such information at Dawakosh website but our highly secured payment gateways will collect such information so as to enable transactions), address, delivery address, contact details or any other information necessary to use services or making transactions.

Providing additional information enables you to fully use our services and helping us identify the types of services and information that would be most helpful or beneficial to you. It also enables us to serve you ads and other relevant content on and off of our Services. Your profile will be entirely private. Your profile information will be available neither to other users browsing the site, nor through search engines.


Customer Service 

When you contact our customer support services, we may have to access your contributions to our services and collect the information we need to categorize your question, respond to it, and, if applicable, investigate any breach of our Terms of Use or this Privacy Policy. We also use this information to track potential problems and trends and customize our support responses to better serve you. We do not use this information for advertising.


we often place a small file known as a "cookie" on your computer's hard drive. A cookie may contain information that allows us to track your path through Dawakosh and to determine whether you have visited before. However, unless you provide us with personally identifiable information, the cookies will not contain any information that would allow us to personally identify you. If you do provide personally identifiable information to us, the cookie is tied to this information so that our systems will recognize you each time visiting Dawakosh. In that way, we can save your preferences from visit to visit and present you with customized information/services. Our cookies cannot be used to read data from your hard drive and cannot retrieve information from any other cookies created by other sites. We use cookies in this manner to help us understand how users use Dawakosh, and to help us to improve services. You may refuse to accept a cookie from us by following the procedures for rejecting cookies specific to your web browser.

We may also use Google Analytics for display advertisers to help analyze how users use the site and remarket the users with customized Ads. We utilize the user ID feature of Google Analytics to associate your sessions, and activities in those sessions, across your devices. You can opt out of Google Analytics for Display Advertisers and customized Google Display Network ads by visiting the Ads Preferences Manager.

If you visit the website of a third party by clicking on an external link on Dawakosh, they may also use cookies on their website. We have no access to or control over these cookies. This policy covers the use of cookies by Dawakosh only and does not cover the use of cookies by any advertisers or other third parties.

Use of Information

We may use the information for the purpose of making your use of Dawakosh more personalized, Process or complete transactions requested by you, Contact you regarding any issues, such as questions about your specific request, or otherwise respond to your comments or requests; Email information regarding any other services and offers to you; email for information and offers; Send text messages to you with information and offers; Provide your information to third parties to fulfill services ; Permit you to access certain web-based programs or applications on Dawakosh; Help administer and protect the security of Dawakosh and to process online purchases or other payment transactions.

You should be aware that any personal information that is voluntarily posted by you to a public area of Dawakosh (for example, product review, remedy reviews, consultant review or message board or blog) may be viewed and used by other users.


Consent to process information

By providing personal information to us when you create or update your account and profile, you are expressly and voluntarily accepting the terms and conditions of Our Terms of Use and freely accepting and agreeing to our processing of your personal information in ways set out by this Privacy Policy. Supplying to us any information deemed “sensitive” by applicable law is entirely voluntary on your part.

You can withdraw your consent to process of the information you provided, by closing Your Dawakosh account 


we may communicate with you through email, notices posted on the Dawakosh websites or apps, and other mean available through the services for registration communications, informing you about how to best use our Services, new features and updates, service communications, reply to your inquiries or about maintenance/temporarily suspension of services.

Customized information 

 We use information and content that you and other members provides to conduct research and development for the improvement of our services  to provide better services, ease of gathering information, drive membership growth, engagement on our Services and to help connect users to relevant accurate information, reviews, blogs, articles and others.

Sharing Information

With affiliates
we may share your personal information with our affiliates (meaning entities controlled by, controlling or under common control with Dawakosh) as reasonably necessary to provide the Services. You are consenting to this sharing. We may combine information internally across different Services that we offer.

With Third party service providers
Please understand that Dawakosh may contract with third parties to provide various services on an outsourced basis rather than performing the services ourselves. This includes, but is not limited to, contracting with (a)  An Email provider to handle distribution of email messages to users; (b) Website hosting provider to host Dawakosh for us; (c) Third party to provide call center services to facilitate communication in connection with our services; (d) We may also contract with various validation services to confirm contact information you provide;  (e) To comply with a legal requirement or process or other compulsory disclosures;  (f)   To enforce this Privacy Policy or Our Terms of Use: (g) To respond to claims of a violation of the rights of third parties; (h) To respond to Member service inquiries;  (i)  To protect the rights, property, or safety of Dawakosh, Our Services, Our Members, Visitors, or the public

Dawakosh may establish subsidiaries or other related companies, or merges with or is acquired by, or sell substantially all of its assets to another company. When that happens, we may disclose to them your personally identifiable information, in which case we will request them to abide by this Policy. We may also disclose some personally identifiable information to a potential acquirer.

Third parties (for example, your email provider) may give you the option to upload certain information in your contacts stored with us onto their own service. If you choose to share your contacts in this way, you will be granting your third party provider the right to store, access, disclose and use you’re these contacts in the ways described in such third party's terms and privacy policy.

We will share information provided by Users (whether or not personally identifiable) with certain third parties in our network so that they can contact you with information about the services in which you have expressed interest. In order to provide the Services available to You on this Site, We may also supplement Your information (whether or not personally identifiable) with information from third party sources with whom We have contracted for the purpose of verifying the contact information You have provided.

Access, Modify, Correct, Delete information Or Closure of Account 

You have a right to (a)  Access, modify, correct, or delete your personal information regarding your profile;  (b) Change Information; (c) Close your account

The Information you have shared with others (for example, reviews, comments on articles) or that others have copied may also remain visible after you have closed your account or deleted the information from your own profile. In addition, you may not be able to access, correct, or eliminate any information about you that other Members copied or exported out of Our Services, because this information may not be in our control.

Data Retention

we retain the personal information you provide while your account is in existence or as needed to provide you services. We may retain your personal information even after you have closed your account if retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this Privacy Policy and Our User Agreement. We may retain personal information, for a limited period of time, if requested by law enforcement. Our Customer Service may retain information for as long as is necessary to provide support-related reporting and trend analysis only, but we generally delete or de-personalize closed account data consistent with this Privacy Policy.


Dawakosh will take reasonable measures to secure the personally identifiable information Users provide to us. However, Dawakosh cannot guaranty the security of any information you submit to us and you do so at your own risk. All personally identifiable information is protected by password and accessible only to authorized Dawakosh personnel. However, there is a possibility that Internet transmissions containing a user's personally identifiable information may be intercepted by others. There is no way for us to ensure the privacy of user information before it arrives at Dawakosh or after it leaves Dawakosh.

Changes to Policy

If we make material changes to this Policy, We will post a notice on the home page regarding the amended Policy, so that you are aware of what personally identifiable information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Policy at any time, so please review Dawakosh frequently for any changes. Amendments to this Policy will be posted on Dawakosh and will be effective when posted. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted, the changes to any amended or revised Policy by your continued use of our services or Dawakosh.

Write to for any other information/query